{"id":111267,"date":"2025-04-28T00:39:49","date_gmt":"2025-04-27T14:39:49","guid":{"rendered":"https:\/\/shop.virtueit.com.au\/?page_id=111267"},"modified":"2026-01-01T01:42:49","modified_gmt":"2025-12-31T15:42:49","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/virtueit.com.au\/shop\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1>Shipping Policy<\/h1>\n<p>We aim to deliver your order quickly and securely, using a range of trusted courier and freight partners. Please review the following information regarding our shipping methods, timelines, and important conditions.<\/p>\n<h2>Shipping Methods<\/h2>\n<p>We offer delivery through the following couriers and methods:<\/p>\n<p>- Couriers Please (Freight Forward, NSW, QLD)<br \/>- Custom Delivery (by arrangement)<br \/>- Fastway (Standard, Freight Forward)<br \/>- GO Logistics<br \/>- Pickup (by prior arrangement only)<br \/>- StarTrack (Air, Road)<br \/>- TNT Express (Standard, Air)<br \/>- Toll (Air, Road)<\/p>\n<h2>Stock Availability<\/h2>\n<p>- Stock is held at supplier warehouses in Brisbane and Sydney.<br \/>- Availability may vary by location and product; some items may ship from different warehouses.<br \/>- If your order contains items shipped from different warehouses, your order may be separated into multiple services\/parcels without notice due to restrictions or availability from warehouses.<br \/>- For corporate or education quantity purchases, please call us to discuss availability and logistics.<\/p>\n<h2>Same Day Shipping<\/h2>\n<p>- Orders placed and paid for with cleared funds before <strong>2:00 PM<\/strong> (AEST\/AEDT) are eligible for same day shipping.<br \/>- Orders placed after the cutoff or with uncleared\/delayed payment will ship the next business day after payment clears.<br \/>- EFTPOS payments are considered cleared at <strong>11:30 PM<\/strong> and may miss the same day cutoff.<br \/>- Manual or offline payment methods (e.g., direct deposit, transfer, PayID, cash, EFTPOS in person) may require additional time for payment clearance; shipping will occur only after full payment is confirmed and cleared.<\/p>\n<h2>\u00a0Shipping Details<\/h2>\n<p>- Shipping method availability may depend on your location and the products ordered.<br \/>- Delivery times and costs will be provided at checkout or upon order confirmation.<br \/>- Most items are shipped direct from our supplier\u2019s warehouse.<br \/>- Pickup is available only by prior arrangement\u2014no stock is held at our office address.<\/p>\n<h2>Tracking &amp; Notifications<\/h2>\n<p>- Where possible, tracking information will be provided once your order has shipped.<br \/>- You will receive email or SMS notifications with tracking details if available from the courier.<\/p>\n<h2>Important Notes<\/h2>\n<p>- Please ensure your shipping address is correct at the time of order.<br \/>- We are not liable for delays caused by couriers, incorrect addresses, or events outside our control.<br \/>- For large or special orders, additional shipping arrangements may be required.<\/p>\n<h2>Delivery Times<\/h2>\n<p>Once dispatched, most orders are delivered within 2\u20137 business days, depending on your location and chosen courier.<\/p>\n<h2>Shipping Areas<\/h2>\n<p>We currently only ship within Australia. We do not offer international shipping at this time.<\/p>\n<h2>Shipping Costs<\/h2>\n<p>Shipping costs are calculated at checkout based on product weight, size, and delivery location.<\/p>\n<h2>Business Information<\/h2>\n<p>This policy is issued by Virtue IT (ABN 89 860 556 639), located at 56 Ranald Avenue, Ningi, QLD 4511.<\/p>\n<h2>Questions?<\/h2>\n<p>For shipping questions, to arrange a custom delivery or pickup, or for corporate\/education quantity purchases, contact us at info@virtueit.com.au or 0467 926 452.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-111267","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/virtueit.com.au\/shop\/wp-json\/wp\/v2\/pages\/111267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/virtueit.com.au\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/virtueit.com.au\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/virtueit.com.au\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/virtueit.com.au\/shop\/wp-json\/wp\/v2\/comments?post=111267"}],"version-history":[{"count":0,"href":"https:\/\/virtueit.com.au\/shop\/wp-json\/wp\/v2\/pages\/111267\/revisions"}],"wp:attachment":[{"href":"https:\/\/virtueit.com.au\/shop\/wp-json\/wp\/v2\/media?parent=111267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}