If web pages take forever to load or buttons on websites stop working properly, your web browser’s temporary storage (called the “cache”) is likely full of old files. Clearing it out gives your browser a fresh start.
On Google Chrome (Computer or Laptop)
- Open Chrome and look at the top right corner for the three vertical dots.
- Click the dots, go to Delete Browsing Data (or More Tools > Clear Browsing Data).
- Set the Time Range dropdown to All Time.
- Ensure “Cookies and site data” and “Cached images and files” are ticked.
- Click the blue Delete data button.
On Safari (iPhone / iPad)
- Open your device’s main Settings app (the grey gear icon).
- Scroll down until you find Safari and tap it.
- Scroll down and tap Clear History and Website Data.
- Tap Clear to confirm.
Note: Clearing this data will log you out of websites you use frequently, so make sure you know your passwords before doing a cleanup!


